I’m writing to inform you that with effect from Monday, 25th September at 11pm UTC, you will no longer be able to make USD payments with US bank accounts via FedACH or USD deposits via FedACH and Fedwire.
We introduced the FedACH rails on 6th September to allow you to make fast and affordable USD transfers. At Xapo Bank, keeping members’ funds safe and operational remains our top priority. After close observation, we found that the ACH rails did not meet the high-quality standards we expect. In our members’ best interest, we’ve made the difficult but necessary decision to discontinue these rails.
We acknowledge that this may cause temporary inconveniences for you and, as such, we are diligently working on incorporating new USD rails. We will let you know via email as soon as we have an update on this.
You will be able to keep funding and sending money from your US dollar account using any of the methods below, with zero additional fees charged by Xapo Bank*:
USDC & USDT
You can send and receive USDC or USDT to and from your Xapo Bank US Dollar account. We also instantly convert USDC to US dollars using a 1:1 conversation rate when it is sent to your account.
SEPA network
As a result of our integration with the SEPA network, you can receive funds in your account in EUR from financial institutions from all the SEPA participant countries. These include all EU countries, the three European Economic Area (EEA) countries of Norway, Liechtenstein, and Iceland, as well as Switzerland, Monaco, and the United Kingdom.
All EUR deposits received by Xapo Bank are automatically converted to USD. You will also be able to send funds from your Xapo Bank account in EUR to financial institutions in all the SEPA participant countries. Across withdrawals and deposits, you will enjoy competitive exchange rates, which are managed by Xapo Bank.
Faster Payment System
As a result of our integration with the Faster Payment System, you can receive British Pounds in your Xapo Bank US Dollar account from banks in the UK and participating territories, as well as digital wallets like Revolut and most exchanges. The pounds are instantly converted to US dollars and credited to your account, based on the US dollar to British pounds exchange rate.
Bitcoin deposits and withdrawals
Xapo Bank offers access to institutional grade security for the storage of your Bitcoin. You can deposit and withdraw BTC 24/7.
Lightning Network
Through our integration with the Lightning Network, which enables lightning-fast Bitcoin payments, Xapo Bank members can instantly pay for small purchases of up to $100 USD equivalent in BTC at any vendor which accepts Lightning payments.
I want to reassure you that your US Dollar funds are safe with Xapo Bank and your ability to hold a US dollar account is not affected by these changes. Xapo Bank is a fully registered and licensed bank in Gibraltar, meaning you automatically enjoy the protection of the Gibraltar Deposit Guarantee Scheme**.
Kind regards,
Salvador
Account Manager
If you have any questions, please contact me via in-app chat or email support@xapo.com
*Xapo Bank may charge fees to cover the networks' fees on transactions.
We’re writing to inform you that due to changes in Apple’s policy, from 25th Oct 2023 11:00am UTC, you will no longer be able to redownload the Xapo Bank app on iOS devices via your local App Store if you delete it or swap your device.
However, if you do not delete the Xapo Bank app, you can continue using it and will receive automatic updates without interruption.