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MoneyBookers Withdrawals (MBWs):
All ‘Completed’ MBWs submitted between 15th and 18th are listed on a Batch 1 Payment File, ready to be paid by ‘Mass Payment’ from our MoneyBookers accounts. We expected to run these Mass Payments this morning; however, MoneyBookers unexpectedly notified us last evening that payments from our account have been temporarily suspended pending review by senior management, which we immediately disputed on the grounds it was not justified because we have sufficient funds in our MoneyBookers accounts to cover all Mass Payments we intend to send.
Following correspondence with MoneyBookers senior management throughout this morning and afternoon, they have agreed to lift the temporary suspension; however, we were informed at 6pm this evening that this cannot be facilitated by them until 9am tomorrow morning, so unfortunately, Batch 1 MBW payments are delayed until tomorrow morning despite our best efforts to get these payments made today.
Our Support Team will provide you with the MoneyBookers Transaction ID for your payment upon request, so that may contact MoneyBookers directly to query any payments that have not arrived before 12pm tomorrow. Please allow us up to 12pm tomorrow to get Batch 1 payment made before contacting Support to request Transaction IDs.
Best Regards,
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發表於 15-1-21 11:07
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發表於 15-1-21 11:13
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